Overview The customer raised a request to explore options for automatically clearing the sessions. In this example, the customer wanted to clear the sessions once every 2 (or) 3 days at 3 AM. Informat...
Overview The logs are reporting the following errors: 2022-04-07 08:42:59,838 [EAAA1-EAAA_PROC-1] INFO - URL: http://10.109.188.81:10090/services/SubscriberProfileWS2022-04-07 08:42:59,839 [EAAA1-EAAA...
Overview The issue at hand involves a large number of active customers having a NULL value for the CONCURRENTLOGINPOLICY field in their database. This situation raises concerns about whether a NULL va...
Overview The article details a critical issue involving an alert on Oracle DB1 due to excessive disk space usage. Solution It was discovered that the /u01 partition on Oracle DB1 was occupied by mor...
Overview Customers may experience performance issues with their Valero database, where the transaction time is longer than expected. This could be due to multiple potential causes such as multiple 'Up...
Overview This document provides a step-by-step guide to checking tablespace usage in an Oracle database. The procedure ensures that database administrators can monitor tablespace utilization and take ...