Overview This article describes the changes to Daily Usage Reports to include the Subscriber Status indicating if the Subscriber is Active/Inactive. Information The Daily usage Reports are generated...
Overview The customer raises a request that RAR(Reauthorization Request) is not working. Some of the errors reported are: 17 Jun 2022 14:52:37,009 [DEBUG] PCRF-101 [SRVC-HDLR]: Subscriber-Profile Hand...
Overview The subscribers are seeing a limited access policy granted during Reauthorization. The sessions appear active, however, the users are not getting the correct policies granted after activation...
Overview In the Monitoring Tool Orange Alerts are seen for the dPCC/PCRF Server. Upon checking the alarms it is noticed that the Alarms were related to Disk Space on the dPCC/PCRF Server. This article...
Overview A customer might report an issue when doing a Reload Policy on the GUI the following errors are observed: Failed Policy Count is > 0 There are Unreachable instances reported Solution This can...
Overview Examining customer speed issues related to their PCRF policy plans. This use-case just indicates the possible avenues to verify speed issues. Solution Identify the Issue: Review the relevan...