Overview The customer may report that there is a drop in the number of active sessions reported by the BNG node. This article explains the basic checks that can be done on the AAA Server as well as AA...
Overview This article provides an overview of how the SNMP Traps are configured in the AAA Server. Solution There are 2 documents that cover SNMP Trap configuration. The attached SNMP Trap AAA Documen...
Overview A customer reports that one or more users are unable to browse and the sessions are in Unauthorize state. This article provides steps to verify if there are issues in AAA Server. Solution Che...
Overview An Incident was raised with multiple alerts that the AAA nodes were unreachable. Solution First, check if the nodes are reachable over the network. If not please resolve the network issues. O...
Overview The article explains how such RADIUS policies can be configured in the AAA to apply a double session restriction mechanism with intra-site and cross-site scenarios. Once implemented the Speci...
Overview If you want to know the procedure to forward SNMP Traps/Alarms to one or more external systems. The EliteAAA or AAA Server can forward SNMP traps to one or more SNMP listeners. The procedure ...
Overview Occasionally and sporadically you may identify that AAA is not processing Accounting Requests but Authentication Requests are processed normally. When the issue occurs, the CLI output of the ...
Overview This article provides confirmation/validation to identify if our EAAA application is affected by the Zero-day vulnerability called Spring4Shell. The specific version vulnerable to this is CVE...
Overview This article explains how to check/validate if a Network Element is allowed to access the Accounting Server functionality of the AAA Server. This will allow the Network Element to send RADIUS...
Overview This article explains the call flow involving AAA when it comes to unparsed option 82 and what EAAA does with unparsed option82 Information When BNG/BRAS(Broadband Network Elements) sends ACC...