Overview It was observed that the AAA server was not sending AVP “Server Assignment Type” in SAR request because of which HSS is rejecting the SAR request with the error “Missing AVP”. Analysis Upon...
Overview It was identified that in one of the AAA Servers, the file size of the alertlog folder under /opt/eliteaaa/AAA/logs directory was larger compared to the other servers. This article provides ...
Overview The article explains the procedure to create a Subscriber profile from AAA GUI Solution To create a subscriber profile in AAA please do the following: Login into eliteaaa in any one of the ...
Overview An alarm is reported on one of the servers with the following information: ‘The resource AAA1-ELK-Telnet-JKT is not available. The Service is not available in Port: 21042.’ This article expla...
Overview An inactive subscriber may still get Internet connection or IP access after a change in user status from active to inactive via a batch process Solution When the batch process changes the ...
Overview This article explains how one can verify the License utilization of an AAA Server. Information The formula to calculate utilization is: [(concurrentusers - stalesession) / sessioncapacity]...
Overview This is to check why a specific user is rejected during Authentication with a no policy satisfied error. Solution As a first step, track the user for which requests were rejected and check th...
Overview On one of the AAA Servers it was observed the System Date is shown incorrectly when running the CLI Services command. Similarly, the output had printed ** indicating that the services were re...
Overview This article provides additional information on the threshold values used by AAA Server when generating the Alarm DBQUERYTIMEOUT Information Currently, AAA Server does not have a configurat...
Overview AAA is not authenticating user requests and in the CLI window when the services command is run the IP Address assignment seems improper: This article explains the Root Cause and resolution st...