Overview This article provides additional information on the threshold values used by AAA Server when generating the Alarm DBQUERYTIMEOUT Information Currently, AAA Server does not have a configurat...
Overview AAA is not authenticating user requests and in the CLI window when the services command is run the IP Address assignment seems improper: This article explains the Root Cause and resolution st...
Overview This article explains an overview of setting Log Levels in the AAA Server Information To set the log level in AAA please do the following: Open CLI by going to the bin directory: /opt/eliteaa...
Overview A customer reports an issue with the CDRs that AAA generates. They report that for the same Session ID, the usage value gets reset leading to incorrect billing/rating calculations for end sub...
Overview The customer may report an issue with provisioning a subscriber in the database. Sometimes the error encountered during the provisioning process may be relevant to the ELITEAAA.#BLRADIUSCUSTO...
Overview This article delves into the resolution of a connectivity issue with AAA Radius. based on historical observations. Users may experience difficulties connecting to AAA Radius, encountering a '...
Overview This article addresses a common issue in server networks - high response times. Key symptoms include significant delays between data packet transmissions and unusual parameter response times....
Overview This article provides an overview and explanation for the following Alarms that can be observed in the EAAA Server: -DBQUERYTIMEOUT -HIGHAAARESPONSETIME -RADIUS_ESI_HIGH_RESPONSE_TIME -RADIUS...
Overview While decommissioning a few Interfacing Servers connected to AAA Server customers may experience an error as shown below: This can also lead to the following alarms in the AAA Server when the...
Overview Sometimes a user might be authenticated in AAA but no record is found in the AAA DB Server - and the Subscriber is a valid user on the BNG side and there's an existing record in PCRF. The onl...